Klarna FAQ



We partner with Klarna to offer you an even easier shopping experience.

Easy, convenient and fast
When you choose Klarna at checkout, you can buy what you love now and choose to pay calmly and confidently.

3 interest-free installments
Pay for your purchases in 3 interest-free installments, with credit, debit or prepaid card. The first installment will be charged to the card when the order is processed, while the last two will be charged every 30 days. With Klarna you have the flexibility to purchase in installments with no interest and no fees.

Pay after 30 days
Enjoy what you love immediately: with Klarna you have up to 30 days from the order date to pay for your purchases, without any down payment.


The best way to shop
With the Klarna app you can view all your purchases, settle payments and chat with Customer Service quickly and easily by logging into your account at https://app.klarna.com/login.

Secure payments
Klarna uses advanced security to protect your information and prevent unauthorized purchases.

Frequent questions
Doubts or questions? See the full Klarna FAQ page. You can contact us at any time at http://klarna.com/it/client-service or by downloading the Klarna app to start a chat.

How does payment in 3 interest-free installments work?
Select 3 interest-free installments to split the cost of your purchases into three small installments, which will be charged every 30 days from order confirmation (usually the shipping date). To use an automatic form of payment, simply add your credit, debit or prepaid card details. Relax and enjoy your purchases: you will receive a reminder every time a deadline approaches so you will always have everything under control. View full terms.

Is there a cost to pay in 3 interest-free installments?
Payment in 3 installments does not include interest, costs or commissions as long as the deadlines indicated in the payment plan are respected. If you do not make a payment on time, late fees may apply. For more information, see the product terms.

Will Klarna carry out a credit assessment to offer you payment in 3 interest-free instalments?
To enable you to benefit from interest-free payment in 3 instalments, Klarna may require third parties to carry out a credit assessment of your creditworthiness. For more information, see the product terms.

Who is Klarna
Founded in Stockholm (Sweden), Klarna is one of the fastest growing companies in Europe and a leading provider of alternative payments such as paying in 3 interest-free installments. Klarna's vision is to make all payments simpler, offering increasingly better payment options and shopping experiences for buyers and sellers.

With more than 5,000 employees in 45 countries, Klarna offers simple payment solutions to 147 million consumers and 400,000 merchants.