If after www.focuspocus.co.uk has accepted an order from you (acceptance will be communicated via e-mail on receipt of an order), and you wish to withdraw from the contract, you may do so by communicating that wish to us within 2 working days of our acceptance.
If you have already received the goods and they are unwanted, you must return the goods to us at your own cost and risk. This will not apply in the case of faulty, damaged or incorrect goods.
All returns must be sent back to us within 14 days of delivery.
Provided the goods are returned in the same condition as we supplied them to you, we shall reimburse all monies, less any charges, paid by you for those goods.
Please note. We are unable to accept skateboard decks that have had the grip tape applied. If you are unsure that you will keep the deck you have ordered please select "Do not apply grip tape".
Please also note that shipping charges are not refundable unless goods are faulty or incorrect.
Refunds will be credited to your PayPal account, debit or credit card within 5-7 working days.
Please fill out a Returns Form (download PDF here) and include it with the item/s to be returned.
The Royal Mile,
Edinburgh, EH8 8AA
Email - email@example.com
Phone - 0131 557 0901